Director of Housekeeping The Ritz-Carlton, South Beach

Company Name:
The Ritz-Carlton
Director of Housekeeping The Ritz-Carlton, South Beach
We make stories like this possible every day. By empowering our fellow Ladies and Gentlemen to make each guest experience like no other. By taking passion and turning it into a vision. And, by leading a team that never forgets we're creating guests for life.
The Ritz-Carlton, South Beach
, located at 1 Lincoln Rd, Miami, FL, 33139 currently has the following opportunity:
Director of Housekeeping The Ritz-Carlton, South Beach
): Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.
Education and Experience
High school diploma or GED; 3 years experience in housekeeping or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.
Managing Housekeeping Operations and Budgets
Ensures compliance with all housekeeping policies, standards and procedures.
Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Inventories stock to ensure adequate supplies.
Supervises an effective inspection program for all guestrooms and public space.
Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Ensures all employees have proper supplies, equipment and uniforms.
Communicates areas that need attention to staff and follows up to ensure understanding.
Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Human Resources Activities
Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.
Schedule employees to business demands and for tracks employee time and attendance.
Ensures employees understand expectations and parameters.
We invite you to learn more about this position and apply at:
Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or local laws.

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