Estiatorio Milos
OverviewAs the primary point of contact upon guest arrival, the host / hostess is mainly responsible for greeting and seating guests in a friendly, professional and efficient manner.
Communication and coordination abilities are paramount when noting and treating any intricate guess requests.
The host / hostess always pays close attention to detail and is the liaison between guests and FOH/BOH staff to ensure a seamless guest experience that is synonymous with Milos standards.
Primary roles and responsibilities Welcomes and greets guests as they enter; ensures a smooth flow at the entrance and throughout the restaurant at all timesMakes guests feel comfortable while waiting; escorts them to the bar or directly to their tableChecks-in, stores and retrieves outerwear and assorted personal belongings for guests Takes part in pre-service duties and applicable closing duties, prints menus, updates and prints shift summary notes Speaks clearly and persuasively in positive or negative situations and responds confidently to guest inquiriesExhibits familiarity with menus items and ingredientsAnswers phone calls and provides information on reservations, availability, restaurant hours and services Acts as a Milos brand ambassador; undertakes all duties and responsibilities while upholding core company values Ensures proper levels of stationary are maintained in reception area at all time Interacts with guests as they leave the restaurant to ensure a memorable experience RequirementsA minimum of one (1) year experience in an upscale dining setting Excellent interpersonal and customer service skills Strong written and verbal communication skills Able to work in a fast-pace, team environment Able to multi-task, is receptive to feedback and directionKnowledge of POS and reservation systems (an asset)About the Company:
Estiatorio Milos.
Estimated Salary: $20 to $28 per hour based on qualifications.
Communication and coordination abilities are paramount when noting and treating any intricate guess requests.
The host / hostess always pays close attention to detail and is the liaison between guests and FOH/BOH staff to ensure a seamless guest experience that is synonymous with Milos standards.
Primary roles and responsibilities Welcomes and greets guests as they enter; ensures a smooth flow at the entrance and throughout the restaurant at all timesMakes guests feel comfortable while waiting; escorts them to the bar or directly to their tableChecks-in, stores and retrieves outerwear and assorted personal belongings for guests Takes part in pre-service duties and applicable closing duties, prints menus, updates and prints shift summary notes Speaks clearly and persuasively in positive or negative situations and responds confidently to guest inquiriesExhibits familiarity with menus items and ingredientsAnswers phone calls and provides information on reservations, availability, restaurant hours and services Acts as a Milos brand ambassador; undertakes all duties and responsibilities while upholding core company values Ensures proper levels of stationary are maintained in reception area at all time Interacts with guests as they leave the restaurant to ensure a memorable experience RequirementsA minimum of one (1) year experience in an upscale dining setting Excellent interpersonal and customer service skills Strong written and verbal communication skills Able to work in a fast-pace, team environment Able to multi-task, is receptive to feedback and directionKnowledge of POS and reservation systems (an asset)About the Company:
Estiatorio Milos.
Estimated Salary: $20 to $28 per hour based on qualifications.
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