Relationship Banker - North Beach Financial Center - Spanish Required
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.
We're devoted to being a diverse and inclusive workplace for everyone.
We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees.
We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Join us!
Job Description:
This role is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources such as mobile banking, online banking, or ATM.
This role also accurately and efficiently processes cash transactions for clients as needed.
Relationship bankers have deep conversations with clients to gain in-depth knowledge of their financial and life priorities.
A Relationship Banker (responsibilities):
oExecutes the bank's risk culture and strives for operational excellenceoBuilds relationships with individual clients to meet their financial needsoFollows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulationsoGrows business knowledge and network by partnering with experts in small business, lending and investmentsoManages financial center traffic, appointments and outbound calls effectivelyoDrives the client experienceoManages cash responsibilitiesYou're a person who (required skills):
oIs an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
oCollaborates effectively to get things done, building and nurturing strong relationships.
oDisplays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
oIs confident in identifying solutions for new and existing clients based on their needs.
oCommunicates effectively and confidently, and is comfortable engaging all clients.
oHas the ability to learn and adapt to new information and technology platforms.
oIs confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
oApplies strong critical thinking and problem-solving skills to meet clients' needs.
oWill follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
oEfficiently manages your time and capacity.
oFocuses on results, while acting in the best interest of the client.
oCan be flexible to work weekends and/or extended hours as needed.
oSpanish language requiredYou'll be more prepared if you have (desired skills):
oExperience in financial services and knowledge of financial services industry, products and solutions.
oOne year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
oSix months of cash handling experience.
oBachelor's degree or business relevant associate degree such as business management, business administration, or finance.
Skills Used in this Role:
oCustomer ServiceoRisk ManagementoConsumer Products and SolutionsoOvercoming ObjectionsoRisk ManagementoCash ManagementoDemonstrating TechnologyoRelationship ManagementoActive ListeningoLearning AgilityoProblem SolvingoCritical ThinkingoMultitaskingShift:
1st shift (United States of America)Hours Per Week:
40 Recommended Skills Active Listening Agility Business Administration Business Management Business Relationship Management Cash Management Estimated Salary: $20 to $28 per hour based on qualifications.
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